Domiciliary care
Personal care at home
Help with washing, dressing and personal routines, provided discreetly and at the pace that suits the person receiving it.
Overview
About personal care
Personal care is often the first kind of support a family looks into, and it is usually the hardest to ask for. We treat it as a private matter: what happens, who provides it and how it is done are all agreed in advance and written into the care plan.
Our aim is always to support independence rather than replace it. If someone can wash their own face, choose their own clothes or manage part of a routine themselves, that is what we work around.
What it covers
What this support can include
- Washing, bathing and showering support
- Dressing, undressing and choosing clothing
- Grooming, shaving, hair and skin care
- Oral care and denture care
- Continence support and discreet personal hygiene
- Support moving safely around the home during routines
Who it suits
Who this is often right for
- People finding morning or evening routines harder than they used to be
- People recovering from illness, injury or a hospital stay
- People living with long-term conditions affecting mobility or confidence
- Families currently providing personal care who would like support
How we work
Our approach
Agreed before it happens
Preferences, boundaries and the order of a routine are recorded in the care plan before any visit begins.
Same-gender support where requested
If someone prefers a carer of a particular gender, tell us at assessment and we will do our best to arrange it.
Dignity first
Doors closed, towels used properly, conversation kept normal. Small things make personal care feel less intrusive.
Questions
Frequently asked questions
Related support
Other ways we can help at home
Speak to us
Talk to our care team
If you are unsure where to start, a short conversation is usually the quickest way to find out whether we can help.