Refer someone
Two ways to start
Choose the route that fits. Both reach the same care team, and both begin with a conversation rather than a commitment.
Choose a route
Which describes you?
I am arranging care for myself or a relative
A short enquiry covering what is happening, where the person lives and the support you think may help.
Make a care enquiryI am referring in a professional capacity
A fuller referral form covering funding route, urgency, consent and the background our team needs.
Make a professional referralWhat happens next
From enquiry to support
- 01
Talk to us
A relaxed first conversation about what is happening and what would help. No obligation, no jargon.
- 02
Understand your needs
We take time to understand daily routines, preferences, the home environment and who else is involved.
- 03
Agree your care plan
We write down what support looks like, when it happens and what matters most to the person receiving it.
- 04
Begin your support
Care starts as agreed, with familiar faces where possible and a point of contact you can reach.
Speak to us
Talk to our care team
If you are unsure where to start, a short conversation is usually the quickest way to find out whether we can help.